Terms of Service
Please read these terms carefully before using PawTrail.
1. Introduction
Coffee Bytes LDA (hereinafter referred to as "The Developer") offers users (hereinafter referred to as "users") the PawTrail App, a free dog walking tracking application (hereinafter referred to as "PawTrail").
The app and website are operated by Coffee Bytes LDA; ownership has been transferred from Fynn Bandemer.
The Developer aims to provide each user with a personal dog walking companion that enhances pet care and exercise tracking. We have developed PawTrail to simplify walk tracking, identify exercise patterns, and implement effective pet care strategies. Our app is designed with such confidence that we'd recommend it to our best friends – guaranteed!
The Developer places the highest value on data security and privacy. Further information can be found in the Privacy Policy, which users must agree to for the unrestricted use of PawTrail.
2. General and Scope
2.1 The Developer provides services to users of PawTrail in accordance with these terms and conditions.
2.2 If The Developer provides the offered services together with partner companies or mediates services from partner companies, additional conditions of these partners may apply.
2.3 These terms and conditions apply exclusively. Deviating conditions of the user are only accepted if they coincide with the present terms or are expressly recognized in writing by The Developer. This also applies if The Developer provides services unconditionally in the knowledge of differing conditions of the user.
3. Services of PawTrail
PawTrail offers the following services:
- GPS route tracking for dog walks with detailed mapping
- Comprehensive activity statistics and progress monitoring
- Weather alerts and notifications for optimal walking conditions
- Integration with Apple Health and other fitness applications
- Goal setting and achievement tracking for you and your pet
- Responsive customer support to answer user queries
4. Access and Availability
4.1 The Developer is authorized to adjust or change the services of PawTrail in accordance with section 10.2 of the terms and conditions.
4.2 The Developer strives to provide PawTrail without interruptions. However, no liability can be assumed for temporary unavailability. The Developer may temporarily restrict availability if this is necessary in view of capacity limits, the security or integrity of the servers, or to perform technical maintenance or repair measures and if this serves the proper or improved provision of services. The Developer considers the legitimate interests of users in such cases, e.g., by providing prior information. Liability for The Developer due to fault remains unaffected.
5. In-App Purchases
5.1 The Developer offers users the basic functions of PawTrail free of charge.
5.2 In addition to the free basic functions, the user can purchase paid services (especially "Premium Functions") if desired. The user is informed about the content of the respective paid service, the prices, and the payment conditions before concluding a paid contractual relationship. By pressing the button labeled "order with obligation to pay" or a similarly clear formulation, the user declares their intention to conclude a contract for the paid services they have chosen. The Developer reserves the right to change these prices at indeterminate times for new contracts.
5.3 In the context of booking Premium Functions for a specific duration, the user enters into a subscription that automatically renews depending on the selected period, but not more than one year, unless the user cancels it within the stipulated period of 24 hours before the end of the respective period.
5.4 The contents, functions, and requirements of the paid services at the time of ordering apply as presented in PawTrail.
5.5 All prices mentioned are final prices and include the applicable value-added tax.
6. Right of Withdrawal
6.1 As a consumer, the user has a right of withdrawal for the use of paid services (hereinafter referred to as "contract") in accordance with the following provisions:
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the contract's conclusion.
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., an email) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
The withdrawal is to be addressed to:
The Developer
Email: contact@coffee-bytes.io
Effects of Withdrawal
In the event of an effective withdrawal, the services received by both sides are to be returned. You are obliged to pay compensation for the service provided up to the withdrawal if you were informed of this legal consequence before issuing your contractual declaration and had expressly agreed that we begin with the performance of the counter-service before the end of the withdrawal period.
Consent to Perform Contractual Services Before the End of the Withdrawal Period
The user agrees that The Developer may begin with the execution of the contractual services before the expiration of the withdrawal period. In case of withdrawal, the user is obligated to provide compensation for the received services according to legal provisions.
6.2 If The Developer provides certain paid services to the user immediately after ordering and completes them fully, the right of withdrawal expires if the user has given The Developer their explicit consent and simultaneously confirmed their knowledge that they lose their right of withdrawal with full contract performance by The Developer.
7. Data Protection
The Developer collects, processes, and uses personal data of the user exclusively for the purpose of providing the services of PawTrail. No further use of user data by The Developer takes place. To use PawTrail without restrictions, your consent to the use of your data is required.
For details, please refer to the separate privacy policy, which is also available in PawTrail and can be accessed at any time.
The privacy policy also explicitly states the user's right to revoke their consent at any time in whole or in part. The legality of the processing carried out based on the consent until the revocation is not affected by the revocation. In the event of a complete or partial revocation, however, it is possible that the user can no longer use PawTrail fully or at all.
8. Liability
8.1 Claims for damages by the user are excluded. Excluded from this are claims for damages by the user against The Developer from injury to life, body, health, or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by The Developer, its legal representatives, or vicarious agents.
8.2 In the event of a breach of essential contractual obligations (cardinal obligations), The Developer is liable only for the contract-typical, foreseeable damage if it was caused by simple negligence unless it concerns claims for damages by the user from an injury to life, body, or health.
8.3 The limitations of liability from sections 8.1 and 8.2 of the terms and conditions also apply in favor of the legal representatives and vicarious agents of The Developer if claims are made directly against them.
8.4 The user is obliged to report any damages in the sense of the above liability regulations immediately to The Developer in writing or to have them recorded by The Developer so that The Developer is informed as early as possible and can possibly carry out damage mitigation together with the user.
9. Termination
9.1 The Developer can also terminate the entire business relationship or individual business relationships, for which neither a term nor a deviating termination regulation has been agreed, at any time by observing a reasonable notice period. When measuring the notice period, The Developer will take into account the legitimate interests of the user.
9.2 A termination without notice of the entire business relationship or individual business relationships is permissible if there is an important reason that makes their continuation unreasonable for The Developer even taking into account the legitimate interests of the user.
9.3 Subject to a separate agreement, the user is entitled to dissolve the entire business relationship with The Developer at any time without observing a notice period. For this purpose, the user can irreversibly delete their user account within PawTrail.
10. Miscellaneous
10.1 Applicable Law
These terms and conditions and all contracts concluded between The Developer and the user under these terms and conditions and contractual rights and obligations are subject to the law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods.
10.2 Changes to the Terms and Conditions
10.2.1 The Developer reserves the right to change these terms and conditions and any special conditions at any time. Changes will be offered to users at least two months before the proposed date of their effectiveness in text form or via an electronic communication channel (if agreed). Each user has the right to either agree or reject the changes before the proposed date of their effectiveness.
10.2.2 The contract remains binding even if individual points are legally invalid. In place of the invalid points, the statutory provisions apply, insofar as they exist. However, if this would constitute unreasonable hardship for a contracting party, the contract will be void in its entirety.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: contact@coffee-bytes.io
Contact page: coffee-bytes.io/contact