Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
PawTrail is operated by Coffee Bytes LDA. One of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by PawTrail and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at contact@coffee-bytes.io.
This privacy policy applies only to our online activities and is valid for users of our app with regards to the information that they shared and/or collect in PawTrail. This policy is not applicable to any information collected offline or via channels other than this app.
Consent
By using our app, you hereby consent to our Privacy Policy and agree to its terms. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, email address, and dog profile information (name, breed, age, weight).
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our app
- Improve, personalize, and expand our app
- Understand and analyze how you use our app
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the app, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Location Data
PawTrail uses location services to track your walking routes and provide accurate distance and mapping data. Location data is:
- Collected only when you're actively using the app for walk tracking
- Stored locally on your device and in our secure servers
- Used to generate maps, calculate distances, and track routes
- Never shared with third parties for advertising purposes
- Can be controlled through your device's location settings
Log Files
PawTrail follows a standard procedure of using log files. These files log users when they use the app. The information collected by log files include internet protocol (IP) addresses, device type, operating system, date and time stamp, and possibly the number of actions. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the app, tracking users' movement in the app, and gathering demographic information.
Third-Party Privacy Policies
PawTrail's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
Note that PawTrail has no access to or control over any data that is collected by third-party services such as Apple Health when you choose to integrate with them.
CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
PawTrail does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our app, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of PawTrail after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@coffee-bytes.io
Contact page: coffee-bytes.io/contact